iYogi Shop’s Standard Return Policy is divided into two categories:
Stock Balance -- This product is unopened, unused and can be resold as new. Products must be in resalable condition (without price tags, clean, undamaged, unused, unopened and complete in the original manufacturer packaging. All products deemed not in stock balance condition will be returned to customers at their expense. Please note that in case of stock balance refund the customer will have to bear the reverse shipment and handling cost. Stock Balance return should be reported within 15 days of ordering the product.
Defective -- This product will not operate or is dead on arrival (D.O.A.). Incompatible product is not defective or D.O.A. iYogi Shop tests defective and D.O.A products. Any product deemed not defective or D.O.A. will be returned to customers at their expense. DOA return should be reported within 15 days of ordering the product.
Cancellation Fee: -- If the customer decides to return the product then:
For orders above $100: The cancellation fee will be equivalent to the shipping charges applied to the order
For orders below $100: The cancellation fee will be a flat deduction of $20.
If you have any questions regarding the above information, contact iYogi Shop's Customer Service Department at (855) 732-3232 (24x7) or email at firstname.lastname@example.org
All products returned to iYogi Shop that do not meet the original requirements for that return will be classified as overgoods. All overgoods will be returned to the customer. The customer will be charged a processing fee per shipment returned, plus related freight charges.
All return policies are subject to change without notice.